GoGetter
GoGetter App Feature
- "Share Job" feature
- What is "Completion Rate" & why does it matter?
- "My Tickets" feature
- Proof of Pickup & Proof of Delivery feature update
- Location settings update
- Can I block a Poster on GoGet?
GoGetter Payment
GoGetter Payment - Tax, Bank Account and Others
Issue Resolution
- [Malaysia Floods] Job issue resolution FAQ
- Compensation Policy for GoGetters
- Why am I unable to find and claim jobs?
- I started the job but job is cancelled now, and I want to seek compensation.
- I travelled extra distance and want to seek compensation.
- I had to wait longer at the pick up/drop off and want to seek compensation.
User Quality Management Policy
- GoGet's Community Guidelines on Fraudulent Activities
- Demerit Points System
- Assisting Team GoGet
- What if I claim a job but do not end up doing it?
- Automated Posting on User's Profile
- GoGet's Standard Procedures for User Quality Management
Monetary Penalties Policy
'Hire Me'
Exclusive Jobs
Learn new skills
- [BADGES] Flexi Delivery Expert
- [BADGES] Finance Pro
- [BADGES] Flower Delivery Expert
- [BADGES] Food Delivery Expert
- [BADGES] Professional Shopper
- [BADGES] English Proficiency
Perks for GoGetters
- Auto Service Financing: SERV Now Pay Later
- GoGetter Merchandise For Sale
- Personalised Business Cards for GoGetters
- Earn up to 20% more on peak-hour delivery jobs this Ramadan (23 March - 22 April 2023)
- Get access to FREE Financial education lessons with Mosabi!
- Digital Skills & The Gig Economy Employability Programme
Self-Employment Social Security Scheme in partnership with SOCSO
- What is the SOCSO Self-Employment Social Security Scheme (SKSPS)?
- SKSPS - General
- SKSPS - Benefits
- SKSPS - Payment
- SKSPS - Coverage
- SKSPS - Claims
Safety Policy
- Best Practices To Be Protected As A GoGetter
- I saw jobs that are not suitable, what should I do?
- Reimbursement of Cost of Goods
- Am I allowed to provide my bank account details to the Poster?
- Policy for "Bill Payment" Jobs
- I got into an accident now, what should I do?
GoGetter Insurance
- What is the insurance feature about?
- How does the insurance feature work?
- What are the insurance coverage options offered?
- Why should I purchase insurance?
- Who is eligible to purchase insurance?
- How do I pay the insurance premium?
Save with GoGet feature!
- How do I save with GoGet? (in partnership with Pod)
- What is Pod Savings app?
- What benefits do I get from savings with Pod Savings App?
- General FAQ about Save with GoGet (in partnership with Pod)
- FAQ about Savings Update
- FAQ about Rewards
GoGetter Referral Reward Program
- How does the GoGetter Referral Reward Program work?
- How many friends can I refer to be a GoGetter?
- How do I get paid my reward for successful referral?
- Where do I put the Referral Code I have received from my friend? (for new GoGetters who have referral code)
- How does the Referral Rewards bar work? (for new GoGetters who keyed in referral code)
- Terms & Conditions for the GoGetter Referral Reward Program
Covid-19
- Letter of Proof (Surat Kebenaran) for doing GoGet job during National Recovery Plan (NRP) or the Pelan Pemulihan Negara (PPN)
- Contactless Delivery : What is it & how does it work?
- Tips for GoGetters to stay safe on jobs
- Tips to ensure you can complete your job smoothly.
- Hygiene tips
- Covid-19 Declaration Form
Elite Helper GoGetter Program
Elite GoGetter Program
Useful tips for GoGetters
- Understanding the Tipping Feature for Helper Jobs
- Return / Re-delivery Policy for GoGetters
- Why am I seeing different jobs compared to other GoGetters?
- Tips for IKEA Food Jobs
- Tips to know for peak season!
- Important Information for cake delivery jobs
GoGetter Incentive
- Helper Job Bonus
- Will I always remain at an incentive level once I have achieved it?
- How much incentive bonus do I get from the incentive program?
- How will I know if I have incentive bonus?
- How do I keep getting the incentive?
- Do I have to work for 7 days in a row to get incentives?
GoGetter Community
- Selfie Saturday Contest [1st Oct - 15th Oct]
- June 2022 GoGetter Spotlight: Helper GoGetter
- May 2022 GoGetter Spotlight: Helper GoGetter
- Raya Share & Win contest [18th April - 2nd May]
- GoGet Ramadan Special 5% Bonus Program
- February 2022 GoGetter Spotlight: Helper GoGetter
Favourite GoGetter
- What is Favourite GoGetter? - For GoGetters
- How do I become a "Favourite GoGetter"?
- How does Favourite GoGetter work - For GoGetters
- How do I accept a Favourite GoGetter job request from my poster?
- Why should I use this "Favourite GoGetter" feature?
- Can I remove a Poster if I don't want to be in their "Favourite GoGetter" list anymore?
Requesting payment for Food & Shopping jobs (GoGet Pay)
- How will poster pay the GoGet fee to me?
- How to know if a job requires me to request online payment from my poster?
- How much should I request for poster to pay?
- Can I request the poster to bank-in directly to me?
- My poster is facing issue while making online payment for GoGet pay job. What should I do?
- "Switch to cash" function for GoGet Pay Jobs
Loyalty Bonus
- I have met the criteria for completing 12 jobs in 12 months, why do I get charged 20%?
- How does the loyalty bonus program work?
- How do I maintain the loyalty bonus?
- Would I have to work for 12 consecutive months to be entitled for the loyalty bonus program?
- How will I know if I am entitled for the loyalty bonus program?
- How do I know how much bonus I have gained from the loyalty bonus program?
New GoGetter App (November 2019)
- Frequently Asked Questions (29 November 2019)
- Why a new app?
- How do I install the new GoGetter app?
- 2 min video tutorials - Learn about the new GoGetter app!
- What's new in the new GoGetter App?
- Things you should know in the new GoGetter app!
Improve your Financial Literacy with GoGet!
- [17 August] Daya Tahan Kewangan
- [9 August] Emergency Fund: How Much is Enough for Me?
- [22 July] Debt Service Ratio (DSR) 💳
- [16 July] Kemuflisan dan langkah-langkah untuk mengelakkannya.
- [29 June] Nasihat Orang Awam Tentang Insurans
- [22 June] Insurance 101: What is it & which one do I need?