Issue Resolution
- [Malaysia Floods] Job issue resolution FAQ
- Compensation Policy for GoGetters
- Why am I unable to find and claim jobs?
- I started the job but job is cancelled now, and I want to seek compensation.
- I travelled extra distance and want to seek compensation.
- I had to wait longer at the pick up/drop off and want to seek compensation.
- I am blocked from seeing jobs, what should I do?
- There is no job under "Find jobs", what should I do?
- I have claimed the job but the Poster changed the job descriptions. What should I do?
- My Poster cancelled the job after I claim the job
- Help! What do I do when my phone is damaged or out of battery when I am on a job?
- What should I do when my vehicle breaks down when I'm on a job?
- The item is damaged, what should I do?
- What happens if the Poster/ Receiver is late or not at the drop off location?
- What do I do with the delivery item if Poster/ Receiver is not at the drop off location?
- What do I do if the Poster/ Recipient is not responsive?
- Must I always have small change for the Poster upon payment?
- I do not receive payment from Poster, what should I do?
- What happens if I get an unfair review and rating?
- FAQ for drive-thru shopping jobs