If you cancel the dispatch job more than 3 hours prior to the job start time, you will get a full refund of your credits for that dispatch job.
Last minute cancellation AFTER job has been claimed by a GoGetter:
• A cancellation fee of 15% of the original GoGet Fee will be charged if a job is cancelled less than 3 hours prior to job start time.
• A cancellation fee of 30% will be charged for last minute job cancellation (less than 1 hour prior to job start time).
For more info related to compensations and cancellations fee: https://gogetmy.zendesk.com/hc/en-us/articles/360036609233-Compensation-Policy-for-GoGetter-from-Poster