📝 Guide to SPX Warehouse Attendance, Payment Status & Backpay

1. How do I check my attendance?

You can check your attendance 24 hours after your shift has ended.

If your attendance is not recorded, or is marked as:

• RD (Rest Day) 
• OD (Off Day) 
• PH (Public Holiday)
• MIA (Missing in Action) 

This means you do not have a valid attendance record for that shift. Please contact your Hub Supervisor immediately to have your attendance corrected.

Once your attendance is correctly reflected in the report, your payment will be processed and released on the following Wednesday.

To check your attendance:

1. Click the relevant link below.
2. Navigate to the tab for the month you worked.
3. Verify that your attendance has been recorded correctly.

📍 Attendance & Payment Records

• SPX LM
• SPX LM

2. I haven't received my payment. What should I do?

If you have not received your payment, please:

1. Click on your attendance record sheets: SPX LM or SPX LM
2. Go to the "Payment on Hold" tab.
3. Check the "GoGetter to Do" column for the required action.
4. Follow the instructions provided in the Google Sheet.

3. I have already met my Hub Supervisor and requested a backpay. What's next?

After submitting your backpay request through your Hub Supervisor, you can track its progress in the "Live Backpay Tracker" tab.

Please refer to the instructions provided in the Google Sheet for updates and any further action required.

✅ Tips to Ensure You Receive Your Payment on Time

1. Your attendance is only considered valid if both SPX Attendance and GoGet Location Tracker show TRUE.
2. Make sure you Clock In and Clock Out at the hub using the biometric device.
3. Keep your Location Tracker turned on in the GoGetter app throughout your shift.
4. No record in the SPX report = No payment from GoGet.
5. If you work Overtime (OT), ensure the Hub PIC/Supervisor records your OT so that GoGet receives the OT report for payment processing.
6. (FM Hubs only) Make sure you select the correct event when checking in and checking out via the biometric system.
7. Missing any of the above steps may affect your attendance record and payment.
8. IMPORTANT: No payment will be made if you do not check in and check out using the warehouse biometric system, or if you do not start and end the job in the GoGetter app.