When will I get paid?

Congratulations on completing GoGet jobs!

1.  What does it mean when my statement is green? 
   • If your statement is green, it means there is payment due to you. 

2. Can I cash out the money?
   • You do not have to cash out your balance as GoGet will transfer it to your registered bank account during the payment cycle.
   • Payment is made to the bank details provided when you signed up as a GoGetter.
     Go to ‘Account’ > ‘My Account’ > ‘Bank Details’ 

3. When will I get paid?
   • Payments are scheduled for every Monday, Wednesday, and Friday, except on public holidays. If payment day falls on a public holiday, payment will be made during the next working day.
     
     Example: Monday is a public holiday. Payment will be paid on Tuesday.
     
     
   • You will receive an email titled ‘Your GoGet E-Receipt’ once GoGet completes the transaction.
   • If you are a Maybank user, please ONLY check your bank account after 7pm.
     If you are user of other banks, it may take up to 1-2 business days for the payment to reflect in your bank account. 

4. What is the payment cycle? 
   The payment cycle is as below:

5. I already received the statement by email, what time will I receive my payment? 

• If you are a Maybank user, please ONLY check your bank account after 7pm.
  If you are other bank user, it may take up to 1-2 business days for the payment to reflect in your bank account. 

6. What should I do if I have questions about the statement?

• Please reply to the email titled: Your GoGet E-Receipt
  
  

7. Why did the date to receive payment change? 

• This is due to your payment being blocked. Please refer to this article.

8. Payment day has passed. I did not get my payment, what should I do now? 

• Please refer to this article.