When will I get paid?

Congratulations on completing GoGet jobs!

1.  What does it mean when my statement is green? 
     If your statement is green, it means there is payment due to you.
   
   
2.  When will I get paid?
   Payments are scheduled for every Monday, Wednesday, and Friday, except on public holidays. If payment day falls on a public holiday, payment will be made during the next working day.
   
   Example: Monday is a public holiday. Payment will be paid on Tuesday.
   
   You will receive an email titled ‘Your GoGet E-Receipt’ once GoGet completes the transaction.
   If you are a Maybank user, please ONLY check your bank account after 8pm.
   
   If you are user of other banks, it may take up to 1-2 business days for the payment to reflect in your bank account.

   3. What is the payment cycle?    
        The payment cycle is as below:

4. I already received the statement by email, what time will I receive my payment? 

If you are a Maybank user, please ONLY check your bank account after 8pm.
If you are other bank user, it may take up to 1-2 business days for the payment to reflect in your bank account. 

5. What should I do if I have questions about the statement?

Please reply to the email titled: Your GoGet E-Receipt

6. Why did the date to receive payment change? 

This is due to your payment being blocked. Please refer to this article.

7. Payment day has passed. I did not get my payment, what should I do now? 

Please refer to this article.

8. Can I cash out the money?

• You do not have to cash out your balance as GoGet will transfer it to your registered bank account during the payment cycle.
• Payment is made to the bank details provided when you signed up as a GoGetter.
  Go to ‘Account’ > ‘My Account’ > ‘Bank Details’