*This article serves as Helper job cancellation policy effective 16 August 2024
We are sorry to hear that the job was cancelled. This is definitely not the experience that we aim to create in our community.
Kindly report the job in the app so that our support team can help you seek compensation.
How do I know if I qualify for compensation?
- The time of job cancellation is less than 3 hours to task start time after the job was approved.
- The reason for the cancellation was not due to issues from GoGetter.
- Terms & conditions in compensation policy is followed: https://gogetmy.zendesk.com/hc/en-us/articles/360036608813-Compensation-Policy-for-GoGetters
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