If there are any changes of the job which are different from what you have claimed, GoGetter has the right to cancel the job with the reason "Poster changed the job details".
Change of job requirements including :
- GoGet fee changed
- Additional item
- Additional location
- Change of time, date of the task
- Change of job locations
- Poster and/or PIC provide a different job description during the job shift itself. (In the job description is to make sales calls indoors but during the job, the poster/PIC request GoGetter to give out flyers.)
- Actual item is different from what is described prior to reaching the pick up point
If you are not comfortable proceeding with the job, please cancel the job. Do provide us with any screenshots of the conversation, job details, and/or pictures of the location for evidence.
(Delivery) What if I want to proceed with the job?
Yes, you may proceed with the job if you have made an agreement with the Poster on the changes.
Please refer to this article for more information.
If you need other assistance on the job, report the job from the app and our Support team will assist you accordingly.
(Helper) What if I want to proceed with the job?
Yes, you may proceed with the job if you have made an agreement with the Poster on the changes. Please make sure Poster has made the necessary changes on the app. For example, change in location, date and time of the task.
If you are required to perform overtime and you are agreeable, please clock in and clock out the shifts based on the actual working hours so that overtime can be calculated by the system.
Do reconfirm in writing inside the GoGetter app's messaging chat so that if any disputes happen, GoGet admin is able to support you with your written agreement in the chat with the poster.
Other related article: Compensation Policy for GoGetters
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