Please find below the monetary penalties for each violation as below:-
GoGetter Violations | Description | Job Type | Penalty (RM) |
No show | Not showing up for a job or shift. | Helper | 15 |
Dispatch, Shopping | 6 | ||
Cancel job or shift last minute | Helper job: Less than 12 hrs to shift start time. | Helper | 15 |
Dispatch job: Less than 1 hr before job start time. | Dispatch, Shopping | 6 | |
Did not follow job requirement |
E.g. Show up/ completing a job/ task later than the time specified in job requirement. |
Helper |
Late charges based on this structure (from job end time & after the 15 minutes grace period):
|
Dispatch, Shopping | |||
Damaged goods | Damaging items during a job. | - | Based on the invoice amount by Poster in accordance to the Damaged Goods policy. |
Others | Other situations where GoGetter did not comply with GoGet’s User Quality Management Policy. | - | Full amount paid to Job Poster as compensation to be decided by GoGet. |
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