Best practices for Helper jobs on GoGet! (For GoGetter)

Basic guidelines

1. Claims jobs that you are able to complete, do not negotiate time with the Poster.
2. Contact the Poster once you have claimed the job if you have additional questions.
3. Be responsive once you claimed the job as Posters may want to reach you.
4. Keep open communication with the Poster before and during the job.
5. Focus on the task on hand with a smile.
6. If there any changes in the job such as extra time or extra task, ensure the changes are communicated and agreed upon both parties before proceeding.
7. Report the job if you face any issues and need assistance,
8. If you choose not to proceed with the job, cancel the job* as soon as you can. (All GoGetters are subjected to GoGet's Demerit Points System where the action of cancelling a job at the last minute is a violation).

1. Flyering

Sample questions to ask if you would like to know more about the job
✅ Where do I pick up the flyers?
✅ How many flyers do I need to give out?
✅ Where do I give out the flyers? (eg: MRT station, car windscreens, mailboxes)
✅ Who do I give out the flyers to? (eg: working adults, students)

- Stay protected! Take a picture of the flyers before you start the job and where you placed the flyers for the job (eg: mailbox of condominium)

- If there is issues in giving out the flyer, please contact your poster ASAP and discuss on alternative plan. 

- Check with the poster how is the payment being arranged, example to finish 200 flyers in 2 hours, if after 2 hours you still have leftover flyer you might need to return it back. Some poster might required you to finish the flyer regardless the working hour. 

2. Promoter

Sample questions to ask if you would like to know more about the job
✅ What is the dress code? (eg: formal, casual)
✅ Are breaktimes included in the job?
✅ Can I confirm that the job is for next Monday from 8am-2pm?
✅ Do I need to do any hard selling?
✅ Do I need to come earlier for briefing?

- Arrive 15-20 minutes earlier before the job start time (or according to the Poster requests, if applicable)

- If your job scope involving promoting a product or a services, do some research and give them a good impressions! For example if you know the poster is selling a healthy snacks, read up some article and find out what is the benefits of eating this healthy snacks, what is the flavour of the healthy snacks. 

3. Event Crew

Sample questions to ask if you would like to know more about the job
✅ What is the dress code? (eg: formal, casual, covered shoes)
✅ Are break times included in the job?
✅ Can I confirm that the job is for next Monday from 8am-2pm?
✅ Do I need to bring any additional equipment/tools? (some might ask you to bring trolley)
✅ Do I need to come earlier for briefing?

- Arrive 15-20 minutes earlier before the job start time (or according to the Poster requests, if applicable)  

4. Manning booth

Sample questions to ask if you would like to know more about the job
✅ What is the dress code? (eg: formal, casual)
✅ Are break times included in the job?
✅ Can I confirm that the job is for next Monday from 8am-2pm?
✅ Do I need to come earlier for briefing?
✅ Any special skills or requirement?

✅ Will I be working alone or supervise by someone?

- Arrive 15-20 minutes earlier before the job start time (or according to the Poster requests, if applicable)

- Some manning booth job might incur working outdoor, always clarify with the poster on the actual job scope if you need to clarify. 

5. Floor staff

Sample questions to ask if you would like to know more about the job
✅ What is the dress code? (eg: formal, casual)
✅ Are break times included in the job?
✅ Can I confirm that the job is for next Monday from 8am-2pm?
✅ Do I need to come earlier for briefing?

- Arrive 15-20 minutes earlier before the job start time (or according to the Poster requests, if applicable)

- Some example of floor staff job could be waitress, waiter, retail assistant, shop assistant. 

6. Picker Packer

Sample questions to ask  if you would like to know more about the job
✅ What is the dress code? (eg: formal, casual)
✅ Are break times included in the job?
✅ Can I confirm that the job is for next Monday from 8am-2pm?
✅ May I know my expected target? (eg: wrap 20 hampers in 1 hour)
✅ Do I need to come earlier for briefing?

- Arrive 15-20 minutes earlier before the job start time (or according to the Poster requests, if applicable)

7. Moving Bulky Items

Sample questions to ask if you would like to know more about the job
✅ What are the items? (eg: size, quantity, weight)
✅ Do I need to bring additional items/tools? (eg: trolley, empty boxes)
✅ Will I be doing the job alone?

8. Cheque deposit

Sample questions to ask if you would like to know more about the job
✅ Can I bank in this cheque to any Maybank branch? (* replace Maybank with the branch Poster requires)
✅ How do I send the confirmation slip to you? (eg: GoGet chat, email, whatsapp)

Please ensure the cheque bank details had been written prior you pick up from the person in charge. As a GoGetter we should not be the one writing on the cheque on behalf of the poster.