Issue resolution
- Payment to GoGetter is on hold. What happened?
- Return / Re-delivery Policy for Posters
- In- app compensation request feature*
- Compensation Policy for GoGetter from Poster
- Can I ask GoGetter to collect money from someone and bank in to me later?
- List of locations with no gift policy
- What happens if the GoGetter cancelled my job last minute?
- What should I do if the GoGetter asked me to cancel the job?
- What should I do if the GoGetter was rude to me?
- I did not receive credit after purchase!
- Claim Info and Procedures for Damaged and Missing Goods Policy
- GoGet's Standard Packaging Guideline and Delivery Compliance for Insurance
- The promo code is not working
- The web page is blank, what should I do?
- What happens if the GoGetter is late / no show?
- What happens if the GoGetter is not responsive?
- What happens if the GoGetter does not have change for the poster?
- How can I report someone or an incident?
- Can I block someone on GoGet.my?
- What if I have a dispute or a problem during a job?
- What happens if I get an unfair review and rating?