Start Using GoGet - Poster
How It Works
- What do I need to include in the job descriptions ?
- Do I have to declare what is in my parcel or package to my GoGetter?
- Can I create a job with multiple locations?
- I need to reschedule my job, how do I edit / cancel a job?
- How can I make sure someone accepts my post?
- What are "My GoGetters"?
Pricing & Payments
Delivery Job in Progress FAQ
- My deliveries need to have proof of delivery, can GoGet do this?
- The GoGetter has not arrived, and it's past the delivery time. What should I do?
- What happens if I'm not there to receive my item, can they pass it to my representative?
- I am not able to contact my GoGetter, he/she is unresponsive. What do I do?
- The job is marked as completed on GoGet, but I don't have my items. What should I do?
- My GoGetter met with an accident, what happens to my items?
Issue resolution
- I did not receive credit after purchase!
- Can I ask GoGetter to collect money from someone and bank in to me later?
- What happens if the GoGetter cancelled my job last minute?
- What happens if the GoGetter is late / no show?
- What happens if the GoGetter is not responsive?
- What if I have a dispute or a problem during a job?
Food & Shopping FAQ
- What is GoGet Pay?
- Terms and Conditions for Online Payment (GoGet Pay) & GoGet Credits
- Cost of item(s) limit for shopping jobs
- I am having issues with making online payment via GoGet Pay to my GoGetter.
- Types of cashless payment option for food & shopping jobs
- How to use cashless payment option for food/shopping jobs on GoGet